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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
SUU Catering calculates all labor required to work an event into the overall cost estimate to the client unless contracted as a carry-out / to-go order. Any additional personnel requested by the client to be at the event will be charged according to our pre-determined rate listed online.
For all events, the cost of disposable serviceware is included in the price of the event. An upgrade to China Serviceware will incur an additional fee of $4.99 per person. This fee covers the additional labor cost for setup and clean up as well as the serviceware rental fee.
SUU Catering charges a 20% service fee to cover the set-up and take-down costs associated with a staffed event. Events that require unscheduled service (due to client actions) to an event venue to set up or take down an event may result in an additional 20% Service Fee or a $70.00 Service Fee whichever is greater. A base Delivery Fee of $50.00 is added to all events outside the main campus that do not require University Catering personnel to serve at the event. Any off-campus events with a delivery of 15 or more miles from SUU Campus are subject to a larger fee.
All orders for catering need to be placed and confirmed at least 7 days prior to the event. Events requested and confirmed with less than a 7-day notice will result in an additional 20% service fee or $70.00 Booking Fee whichever is greater.
There is a 20-person minimum on all buffets and plated meals. There is a $35.00 charge for any event that does not meet the minimum requirements.
Events must be cancelled 3 business days before the event. If a notice of cancellation is received after this, clients could be subject to a cancellation charge up to the full confirmed amount of the event. SUU Catering will work with all clients to keep cancellation charges to a minimum.
Significant changes or multiple changes to a confirmed event with less than a 3-day notice could be subject to an additional 20% service charge or a $70.00 Change Fee whichever is greater. SUU Catering will work with clients to keep change charges to a minimum. Changes resulting in a significant reduction from the original scope of an event (guest count, food order) could be subject to an additional 20% service charge or a $70.00 Change Fee whichever is greater. Significant changes to a confirmed event may also result in an overall price adjustment. Please speak with your SUU Catering representative when making changes to an event.
Events that end later than the confirmed time will result in additional labor charges based upon our pre-determined rate listed per-associate.
For all clients that are not a department of Southern Utah University, SUU Catering requires a 50% deposit on all confirmed events 3 days prior to the event and payment in full on the day of the event. Any additional charges incurred during the event will be due in full the following business day.
Credit Cards – A charge to the credit card provided to SUU Catering will be charged 50% of the total amount of the confirmed event 3 days prior to the event. The remaining balance due for the event will be charged to the card (+/- any adjustments) the following business day. Cash/Check – 50% of the total amount of a confirmed event will be due to SUU Catering 3 days prior to the event. The remaining balance due for the event will be due at the conclusion of the event. Any adjustments (+/-) to the total balance due will be settled the following business day.
When an event is priced per person, SUU Catering will charge the client the confirmed number of guests or the actual number of guests served whichever is greater.
SUU Catering does tastings with clients to sample a proposed menu and to get feedback on the items sampled for a confirmed event. The costs of tastings are not built into the price of the confirmed event and must take place at least 30 days prior to the event. Tastings can be ordered for up to 10 people as a catered event. Booking a room for the tasting will be the responsibility of the client.
SUU Catering accommodates guests with special dietary requirements upon request. Usually, these accommodations are done with no additional cost to the client however, SUU Catering may charge an additional Production Fee of special diet meals based upon the complexity of the requirements. Request for multiple entrees and sides to be produced for one single event that are in addition to a standard published menu will result in an additional production fee. SUU Catering offers discounts on multiple order events such as breakfast, lunch and dinner for a particular group during the day or continuous days. Please speak with your SUU Catering Representative to discuss these options. SUU Catering will not act as a subcontractor or secondary provider for an event unless approved by the Director of SUU Catering. Exceptions do apply. Please speak with your University Catering Representative for more details.
Equipment used at catered events should not leave the premise where the event is being held. The cost of any equipment that cannot be located when the event is being cleaned up will be charged to the event invoice.
